Privacy Policy

These Terms and Conditions are available only in English. If you do not fully understand the content, please contact us before proceeding. By continuing, you confirm your understanding and acceptance.

1. Data Controller 

Business Name: TEC, Monika Smrtnik, s.p.

Legal Structure: Sole Proprietor

Registered Address: podgorska cesta 42, 2380 Slovenj Gradec

Country of Registration: Slovenia

Contact: info@monikasmrtnik.si

2. What Data We Collect We collect the following personal data:

  • Full name

  • Email address

  • WhatsApp phone number

  • Any additional information you voluntarily provide during communication or registration

3. How We Collect Data Personal data is collected when:

  • You contact us via forms, email, or WhatsApp

  • You sign up for coaching, workshops, or events

  • You download free or paid content

  • You comment on our blog or vlog posts

4. Legal Basis for Processing We process your data based on:

  • Your consent (e.g., signing up for a newsletter or program)

  • Contractual necessity (e.g., delivering a service you paid for)

  • Legal obligations (e.g., invoicing and tax purposes)

  • Our legitimate interest in running and improving our business

5. How We Use Your Data We use your personal data to:

  • Deliver services (coaching, workshops, courses)

  • Provide customer support and respond to inquiries

  • Send administrative and promotional communications (with your consent)

  • Improve our website and service offerings

6. How Long We Keep Your Data We retain your personal data:

  • As long as you are our client

  • As required by law (e.g., accounting records for 10 years)

  • Until you withdraw consent (for newsletter or promotional content)

7. Sharing Your Data We do not sell or share your personal data with third parties, except:

  • With service providers such as PayPal or hosting/email platforms, only as necessary to deliver services

  • When required by law or legal authorities

8. Your Rights (under GDPR) You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to processing in certain situations

  • File a complaint with the Information Commissioner (Slovenian Data Protection Authority)

9. Cookies and Tracking We use cookies to improve user experience and analyze website traffic. You can manage your preferences in your browser settings. A full Cookie Policy is available further down this page.

10. Data Security We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

11. Contact Information If you have questions or wish to exercise your rights, contact us at:
info@monikasmrtnik.com
TEC, Monika Smrtnik, s.p.

12. Changes to This Policy This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated date.

Effective Date: 30 June 2025
(Last Updated: 30 June 2025)

Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They help the website remember your preferences and improve your user experience.

2. How We Use Cookies

At monikasmrtnik.si, we use cookies to:

  • Enhance website functionality and user experience

  • Analyze website traffic and usage via Google Analytics

  • Remember your preferences and settings

  • Support marketing and promotional efforts (only with your consent)

3. Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly (e.g., navigation, secure areas). These cookies cannot be disabled.

  • Performance and Analytics Cookies: Collect anonymous data on how visitors use our site to help us improve it (e.g., Google Analytics).

  • Functional Cookies: Remember your preferences (e.g., language settings).

  • Marketing Cookies: Used to deliver relevant advertisements and track their effectiveness (only after your consent).

4. Your Consent

By using our website, you consent to the use of cookies as described in this policy. When you first visit, you will see a cookie consent banner allowing you to accept or customize your cookie preferences.

5. Managing Cookies

You can control or delete cookies at any time through your browser settings. However, disabling certain cookies may affect the website’s functionality and your user experience.

Here’s how to manage cookies on popular browsers:

6. Third-Party Cookies

We may allow third-party services, like Google Analytics and payment providers, to place cookies on your device to provide analytics and payment functionality. These third parties have their own privacy policies and cookie practices.

7. Changes to This Policy

We may update this Cookie Policy occasionally to reflect changes in laws or our practices. Updates will be posted on this page with the revised date.

8. Contact Us

If you have questions about our Cookie Policy, please contact us at:
info@monikasmrtnik.si
TEC, Monika Smrtnik, s.p.

Effective Date: 30 June 2025
(Last Updated: 30 June 2025)